Privacy Policy

1. Introduction

AbhiDoc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and health-related information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and other details you provide when registering.
• Health and medical data: Medical records, prescriptions, lab results, diagnostic reports, and other health-related documents you upload or that healthcare providers submit.
• Usage data: How you use the platform, including features accessed and actions taken.
• Device and technical data: IP address, browser type, device type, and similar technical information.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our healthcare platform and AI-powered services.
• Store and process your medical records securely.
• Generate summaries and analyses of your health data when you use our Health Assistant or Medical File Processing features.
• Communicate with you about your account, support requests, and important updates.
• Comply with applicable laws and protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted during storage and transmission. Access to personal and health data is restricted to authorized personnel and systems. We regularly review and update our security practices to safeguard your information.

5. Data Sharing and Disclosure

We do not sell your personal or health data. We may share information only:

• With healthcare providers you authorize to access your records.
• When required by law or to protect our rights and safety.
• With trusted service providers who assist our operations under strict confidentiality agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal and health data.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal and operational requirements.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, including dispute resolution and compliance.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact Us

For questions about this Privacy Policy or your data, please contact us: